Frequently Asked Questions
What is needed to open an account with Bexel?
The Bexel Account Establishment form needs to be filled out, signed and submitted. Obtain this form at this link APPLY FOR CREDIT. When completed, fax it back to the credit specialists at (818) 847-1279. How long does it normally take to open an account?
An account can be opened on the same day the Account Establishment form is submitted. How do I get a quote?
Requests for quotes are accepted by telephone or email. Call your local Bexel office to speak to the Account Executive of your choice or send an email directly to quote@bexel.com. If I want to pay C.O.D., what methods of payment do you accept?
Cash, check, American Express, MasterCard, Visa or wire transfer. Do I need insurance to rent from Bexel?
Rental equipment must be covered by insurance. Customer insurance must include Rented or Leased Equipment Coverage and must provide coverage during the entire time of the rental. This includes the transportation of the equipment to and from Bexel’s place of business, even if such transportation is accomplished by a third party carrier. A Damage Waiver may be purchased, from Bexel, by customers who have a long standing credit history that meets with specific criteria. What if I have a problem after hours, or on weekends or holidays?
Every Bexel office offers real 24/7/365 on-call service. Simply call the local Bexel office to get in touch with an On Call Specialist who will provide a solution. Do you repair equipment?
Bexel offers Repair and Maintenance services and options to meet any technical need. Bexel engineers are trained to repair equipment from most of the leading television industry manufacturers. Call your local Bexel office for more information on Bexel Technical Services. Do you provide crew or labor resources?
Upon request, Bexel can tap its vast labor pool to access the finest freelance resources in the United States. Experts are available in audio and video equipment, as well as EVS workflow, digital imaging technicians, camera operators and production assistants. Bexel’s own staff solution experts may also be available, subject to daily commitments. Ask your Account Executive for more details. What kind of jobs do you offer for prospective employees? What kind of experience is required?
Every Bexel department employs highly motivated professionals. All employees - Billing Clerks, Accountants, Administrative Assistants, Purchasing Agents, Shipping Clerks, Drivers, Shophands, Account Executives, Quality Control Technicians, Engineers, and Project Managers - strive to deliver the highest caliber daily performance and the greatest customer service experience. Visit our Job Opportunities section for current openings and necessary qualifications. Do you have a rental presence outside of the United States?
Bexel maintains a network of offices in major production cities of the United States. Bexel does not have a physical presence in Europe. Through international contacts, Bexel Broadcast Services provides production support and specialty resources to many European broadcasters in live and recorded world events such as the Olympics, World Cup Soccer and a variety of Euro-based sport and entertainment production. Why should I rent from Bexel?
Bexel is the world’s leading provider of broadcast audio and video equipment rentals for any production or broadcast need. Bexel was the first Broadcast / Video Equipment Rental company and remains the genuine article. Bexel does not rent boxes or pieces of equipment (as many rental houses do). Bexel will consult with its clients to ensure that all production requirements are met and that a complete solution is designed and delivered on time and on budget.
In addition to the world’s largest inventory of cutting edge technology, Bexel has a myriad of services that are offered as value added. Included here are custom made audio and communication products, broadcast fiber technical advice, the latest in HD equipment development and access to the most knowledgeable and capable engineers in the business.
Audio and video equipment can be rented from many box houses. Only Bexel offers a complete rental / service experience that provides the highest quality technical equipment and a well grounded staff that will stay with it from pre-production to post-production, providing the very best solutions all along the way.
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